I Love Disney, But…

Okay, a small rant.

I joined the Disney Movie Club well over a year ago because we were buying a lot of their movies for Kay’s kids and Disney has a lot of good adult stuff too.

I received my first batch of movies, sent the card in saying I didn’t want that month’s feature and then heard nothing. About a month or so later I got an email asking me to call to verify my address for them because something was wrong with my account. So, I did, was assured everything was fixed and I would receive my next catalogue and feature selection soon. Nothing happened for six months and I got another email. I did the same procedure then and still was not receiving anything.

So, today, along comes another email. The instructions were exactly the same. I just got off the phone after verifying my address for the third time. I explained this to the woman who stuck to her script and never acknowledged me once. Before we hung up, I asked if there was a record of my other calls and she just said, “yes, now would you like to pre-purchase a copy of the Jungle Book live action movie?” I declined, keeping my pain induced anger in check. We exchanged pleasantries that neither of us meant and hung up.

On the bright side, at least if they say I am in breach of my contract for not buying the quota of movies, I know that my attempts to receive the packages are on record!

And really, who can stay angry with a company that has given us Mickey Mouse, Mary Poppins, Frozen, and now owns Star Wars! 🙂

Lydia!

 

14 Replies to “I Love Disney, But…”

  1. Lydia you are a good soul because I Jacqueline would have lost it a little bit of my politeness and chewed her ears for the record. I love Disney, but not enough to be treated shabbily. Let’s hope they don’t call again in six months time with the same…

    Liked by 1 person

    1. If they do, I will tell them that they can stuff their membership and that I will fight having to buy 4 more movies because I haven’t received any catalogues to do so! Thanks for your compliment.

      Liked by 1 person

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